Plum Client Support Services
We are committed to supporting you at every step.
At Plum, your satisfaction is our priority. Our knowledgeable support team is ready to assist with your questions or issues, ensuring a smooth trading experience.
Reach Out to Our Support Team TodayVarious Ways to Contact Us
Phone Support
Prompt support for urgent or complex issues, available Monday to Friday from 9 AM to 6 PM (EST).
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Network with other traders, share strategies, and get your questions answered.
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Live Chat
24/7
Support is readily available when you need assistance
Email Support
Reliable support whenever required
Customer support during business hours.
Phone Support
Gain Financial Freedom through Knowledge
Open from 9 AM to 6 PM (ET)
Help Center
Always available
Contact our support team anytime, 24/7.
Getting help is quick and hassle-free.
1. Log In
Log in to your Plum account through the official site by entering your credentials.
Visit the Support Center
Look for the "Help" or "Support" link usually located at the footer or within the main menu.
Step 3: Pick your preferred way to contact us
Opt for live chat, email, phone call, or browse self-help resources as per your choice.
4. Provide Details
Provide your login details and describe your issue for faster assistance.
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Help Center
Browse our comprehensive library filled with detailed guides and educational materials.
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Join a community of traders to share insights and strategies related to Plum.
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Be specific: Provide detailed problem descriptions along with recent updates or changes.
Include relevant details: Account numbers and /images if necessary for effective support.
Choose Your Preferred Communication Channel: Live chat for quick responses or email for detailed inquiries.
Access our Help Center for immediate assistance and reduce the need to contact support directly.
Gather your account details, transaction references, and relevant screenshots to expedite support claims.
Customer Support: If your first contact does not receive a prompt reply, try reaching out again via the same or an alternative contact method.