Common Inquiries

Plum offers a comprehensive international trading platform combining traditional investment options with innovative social trading features. Users can trade stocks, cryptocurrencies, Forex, commodities, ETFs, and CFDs, and also observe and copy strategies of successful traders.

Joining social trading on Plum connects investors worldwide, offering access to diverse trading strategies and the option to automatically mirror successful trades via tools like CopyTrader and CopyPortfolios. This collaborative environment enables traders to leverage expert insights and potentially enhance their outcomes, even without deep market expertise.

Unlike conventional brokers, Plum combines social trading features with a wide array of assets, encouraging community participation, strategy following, and automated trade replication through platforms like CopyTrader. The platform is designed for ease of use, offers extensive trading options, and features innovative solutions such as CopyPortfolios—collections centered around specific themes or investment strategies.

At Plum, traders can access a broad selection of assets including global stocks, major cryptocurrencies like Bitcoin and Ethereum, popular forex pairs, commodities such as gold and silver, energy resources, ETFs, international indices, and CFDs with leverage capabilities.

Plum operates in many countries around the world; however, some regions may encounter restrictions based on local regulations. For the latest information on service coverage in your area, consult the Plum Availability Page or contact their customer support directly.

The required initial deposit on Plum varies by country, typically ranging from $250 to $1,200. To find specific details for your location, visit the Plum Investment Page or contact their Support Team.

Begin by visiting the official Plum site, click "Register," fill in accurate personal details, verify your identity, and fund your account. Once registration is confirmed, you're set to start trading and access all platform features.

Yes, Plum provides a comprehensive mobile app compatible with iOS and Android devices, enabling users to trade, track markets, and manage their accounts easily from their smartphones.

To verify your account, log in, navigate to 'Profile,' select 'Verify Identity,' upload a government-issued ID and proof of address, then follow the prompts. Verification typically completes within 1-2 business days.

To change your Plum password: 1) Log into your account, 2) Click on 'Settings,' 3) Select 'Security,' 4) Choose 'Change Password,' 5) Enter your current and new passwords to confirm.

To close your Plum account, ensure all funds are withdrawn, cancel ongoing subscriptions, and contact customer support to initiate the closure process, following any further instructions they provide.

Plum provides a wide range of investment options, including CopyPortfolios—bundled collections of assets or traders designed around specific themes or strategies. These options promote diversification and ease of portfolio oversight while helping to mitigate concentrated risks.

CopyTrade enables users to automatically emulate the trades of successful investors on Plum. By selecting a trader to follow, your account will proportionally match their trades based on your invested capital, offering an educational platform for newbies and allowing experienced traders to leverage expert strategies.

Plum offers themed investment collections called CopyPortfolios, which cluster traders or assets based on strategic or thematic considerations. These collections facilitate diversification by enabling investment across multiple assets or traders with a single commitment, thus spreading risk and simplifying management.

You can personalize your CopyTrader settings by: 1) Selecting traders to follow, 2) Setting your investment amount, 3) Adjusting asset allocations, 4) Activating risk management tools like stop-loss orders, 5) Tracking performance and making adjustments aligned with your financial objectives.

Yes, Plum provides leveraged CFD trading, allowing traders to amplify their positions. While this can increase potential returns, it also heightens the risk of significant losses exceeding initial investments. Users should understand leverage mechanics thoroughly and trade responsibly.

Plum’s social trading environment encourages collaboration, allowing traders to share insights, exchange ideas, and develop joint strategies. Users can review other traders' profiles, follow their activities, and engage in discussions, fostering a community of shared learning and collective trading improvement.

To begin trading on Plum: 1) Sign in via the website or mobile app, 2) Explore available assets, 3) Execute trades by selecting assets and specifying amounts, 4) Track your trades through the dashboard, 5) Use analytical tools, news updates, and social features for smarter trading decisions.

Plum offers commission-free stock trading, enabling clients to buy and sell shares without additional fees. However, traders should be mindful of spreads on CFDs, as well as potential charges for withdrawals and overnight financing on certain trades. It is recommended to review the official fee schedule on Plum’s website for full details.

Yes, Plum offers transparency regarding its pricing. All applicable charges such as spreads, withdrawal fees, and overnight costs are clearly listed on their platform. It's best to review these details beforehand to understand any potential expenses involved.

Overnight charges at Plum vary depending on the financial instrument. These fees are incurred when positions are held beyond trading hours, representing financing costs for leverage. Instruments like forex generally have higher overnight rates. Current overnight rates for all traded assets are available directly on the Plum platform.

Plum applies a consistent $5 fee for all withdrawals, regardless of the amount. First-time withdrawal fees are waived for new users. Withdrawal processing durations depend on the selected payment method.

Plum does not charge any fees for depositing funds into your account. Nevertheless, the payment options you choose, such as credit cards, PayPal, or bank transfers, might have their own fees. It is recommended to verify with your payment service provider for any applicable charges.

Holding positions overnight on Plum may incur rollover fees, which depend on the leverage applied and how long the position is held. These costs can vary by asset class and position size. For precise details, consult the 'Charges' section on the Plum platform.

Plum uses sophisticated security measures including SSL encryption for data transmission, two-factor authentication (2FA), routine security audits to identify vulnerabilities, and strict privacy policies aligned with international standards to safeguard your information.

Yes, Plum protects client funds by maintaining segregated accounts, complying with relevant regulatory requirements, and implementing robust security protocols. Client funds are stored separately from operational capital, ensuring high financial security.

Enhance your account security by exploring secure transaction options, contacting Plum customer support for suspicious activity reviews, using alternative deposit methods if necessary, and staying updated with best practices in cybersecurity and fraud prevention.

Plum safeguards client funds through segregated accounts, but this does not shield against all market risks or fluctuations. Clients should review these risks thoroughly and consult Plum's Legal Disclosures for detailed safety measures.

Plum offers support via Live Chat during business hours, Email, a comprehensive Help Center, social media channels, and phone support in certain regions.

Report issues by visiting the Help Center, filling out the Contact Us form with a detailed description, attaching screenshots or error logs if possible, and waiting for the support team to respond.

Support typically replies within 24 hours via email and contact forms. Live Chat offers instant help during business hours. Response times might be longer during busy times or holidays.

Live chat support is available during working hours. Outside of these times, users can contact support through email or the Help Center, and queries will be addressed once support resumes.

Plum supports diverse methods, including social trading with CopyTrader, portfolio diversification through CopyPortfolios, long-term investing, and in-depth market research. The most suitable strategy depends on your goals, risk tolerance, and experience.

Yes, Plum provides various customization options such as selecting traders to copy, adjusting investment amounts, and using analytical tools to refine your strategy.

Diversify by investing across different asset classes, following strategies of successful traders, and implementing sound risk management to protect and grow your portfolio.

Investment timing varies: Forex trades 24/5, stocks follow market hours, cryptocurrencies trade continuously, and commodities and indices have specific trading times.

Use Plum’s technical indicators, charting tools, visual analysis, and trend assessments to analyze market movements and support your trading decisions.

Adopt risk mitigation techniques like setting predefined profit and loss boundaries, carefully managing trade sizes, diversifying your portfolio, being cautious with leverage, and periodically reviewing your investment allocations for maximum safety.

Access your account, click on 'Withdraw', enter your desired amount and preferred payment method, confirm the details, and wait for processing, typically taking between one to five business days.

Yes, you can utilize Plum’s AutoTrader tool to set up automated trading strategies based on your predefined parameters, ensuring disciplined and efficient trading operations.

Plum offers the Knowledge Hub, which includes interactive workshops, detailed trading analysis, curated educational articles, and demo accounts — all designed to improve your trading skills and knowledge.

Tax laws vary by region. Plum provides detailed transaction records and summaries to assist with your tax reporting. Consulting a tax professional for personalized advice is recommended.